FAQs: Everything You Need to Know

Yes, LogiQLayer supports ERP integration with WooCommerce, thereby assisting online store owners centralise their data, streamline workflow, and automate lifecycle ecommerce operations related to inventory management, sales, shipping processes, and customer management. This integration ensures real-time updates and accurate order fulfilment, creating a smoother workflow that supports business growth.  

We offer the following WooCommerce Integrations:  

• WooCommerce Netsuite Integration  

• WooCommerce MYOB Exo Integration  

• WooCommerce MYOB Advanced Integration  

• WooCommerce MYOB Acumatica Integration  

• WooCommerce Cin7 Integration  

• WooCommerce Unleashed Integration  

• WooCommerce SAP Integration  

• WooCommerce SAGE Integration  

• WooCommerce Xero Integration  

• WooCommerce Microsoft Dynamics Integration

Our ERP integration with BigCommerce connects your eCommerce store directly to your ERP system, allowing real-time data synchronisation. This integration automates inventory updates, order processing, and customer data management, helping you run your operations more efficiently and deliver a seamless experience to your customers. 

We offer the following BigCommerce Integrations:  

• BigCommerce Netsuite Integration  

• BigCommerce MYOB Exo Integration  

• BigCommerce MYOB Advanced Integration  

• BigCommerce MYOB Acumatica Integration

• BigCommerce Cin7 Integration  

• BigCommerce Unleashed Integration  

• BigCommerce SAP Integration  

• BigCommerce SAGE Integration  

• BigCommerce Xero Integration  

• BigCommerce Microsoft Dynamics Integration

eCommerce ERP integration provides real-time data updates, streamlined inventory management, automated order processing, and improved visibility into customer and sales information. Integrating your ERP with your eCommerce platform helps reduce manual work, lower the risk of errors, and support better decision-making, all of which enhance the customer experience.

Yes, LogiQLayer’s ERP integration services for Magento stores can be effortlessly tailored to work in tandem with other business software in your technology stack. This allows you to centralise data from multiple systems, creating a unified view of your business and enabling more efficient, data-driven decisions. 

Security is a top priority in our ERP integration with Shopify solutions. We implement advanced security measures to ensure that customer data, order details, and inventory information are securely transferred between systems, helping you maintain data integrity and regulatory compliance.

We provide comprehensive support for ERP integration with WooCommerce, from initial setup and custom configuration to troubleshooting and ongoing maintenance. Our team ensures your integration remains reliable and efficient, so your business can benefit from a fully automated workflow. 

Yes, integrating ERP with BigCommerce can significantly enhance customer satisfaction by ensuring accurate inventory levels, quicker order processing, and timely updates on order status. This seamless experience builds trust and encourages repeat business, helping to increase customer loyalty.

By default, our integration syncs data every 15 minutes, which is the minimum interval set by most ERP systems. However, this frequency can be adjusted to longer intervals as needed. 

LogiQLayer’s Magento ERP integration services provide seamless synchronisation of the following Magento 2 entities with NetSuite ERP and vice versa:  

• Products – full catalogue synchronisation, all product types, quantity, attributes, categories, etc.  

• Companies – company credentials, addresses, admin users, etc.  

• Company roles – Magento 2 customer permission management.  

• Negotiable quotes and quotes – discounts and order price discussions.  

• Requisition lists – product references and quantity.  

• Shared catalogues – custom pricing and visibility settings per company.  

• Orders – shipping data, order statuses, invoices, and credit memos.  

• Customers – general customer data and customer addresses.  

• Customer groups – tax classes and specific statuses.  

• Prices – product price list, including tier and special prices.

Magento (Adobe Commerce) and SAP do not have native connectors for direct integration. LogiQLayer has developed a range of connectors for Magento and various ERP systems, enabling seamless SAP Magento ERP integration as well as integration with platforms like QuickBooks Enterprise. These connectors facilitate synchronisation of products, customers, orders, and other business data, ensuring your platforms work together efficiently. 

No, we deliver B2B integration solutions globally.  

While LogiQLayer is proudly based in Australia and has deep expertise in the local business landscape, we provide business integration services for companies worldwide, including the US, UK, and APAC regions.  

Our understanding of Australian compliance and supply chain requirements makes us a preferred partner for SMEs and enterprises, but our scalable integration platform supports international growth. 

Yes, we provide continuous integration support and managed services. 

Many clients choose our monthly retainer model for proactive technical support, system monitoring, and ongoing integration enhancements. Whether you need EDI/API troubleshooting, data flow optimization, or integration health checks, our team ensures your business processes run smoothly and efficiently. 

Yes, we offer seamless third-party system integration. 

From SAP, NetSuite, and Microsoft Dynamics 365 to Salesforce, Klaviyo, Ortto, and Riversand, we handle custom integrations using best-in-class middleware like Celigo and Alumio, or our proprietary solutions. We ensure real-time data flow and process automation across your tech stack.

Of course, we support integration-friendly website redesigns. 

We frequently work with clients seeking a site refresh, performance improvements, or enhanced content structure, all while preserving existing integrations and backend systems. Think of it as a business integration renovation, not a rebuild.

Timelines depend on project complexity and integration requirements. 

A simple website or integration refresh may take 3 – 5 weeks, while a comprehensive eCommerce build with complex B2B integrations typically requires 12 – 16 weeks. We provide clear timelines and transparent project management from day one. 

What types of businesses do you work with?
We primarily work with D2C and B2B brands in retail, food, fashion, clinics, and manufacturing. Whether you’re launching, scaling, or replatforming — we tailor our approach to your business goals.

I’m not sure what I need — can you help me figure it out?
Absolutely. Most of our clients come to us needing clarity first. We’ll start with a discovery call and provide quick-win recommendations before proposing a solution.

Which platforms do you specialise in?
We work with BigCommerce Enterprise, Shopify Plus, Webflow, WooCommerce, and Magento. We also build custom solutions using WordPress, Drupal, Sitecore, and Umbraco.

Can you support custom integrations?
Yes. We’ve integrated with ERPs like SAP, NetSuite, Dynamics 365, and tools like Salesforce, Klaviyo, and PIM systems (Akeneo, Riversand, IceCat). We use Celigo, Alumio, or custom middleware based on what’s best for you.

Do you offer support after launch?
Yes. Whether it’s bug fixes, performance tweaks, or new features — we offer flexible retainers and quick-response support.

How fast can you get started?
We move quickly. For urgent quick-win projects, we can start in a week. For larger projects, we plan based on team availability and your timelines.

Can you connect our store to our backend systems?
Yes — that’s one of our specialties. We’ve connected commerce platforms with ERPs, CRMs, and fulfilment systems to help businesses run smarter.

What if we want to scale globally?
We’ve built multi-store, multi-currency setups for growing brands. We’ll make sure your tech stack, UX, and performance are ready for the next market.

How is pricing structured?

We offer fixed-price quotes tailored to your project’s scope. No hidden fees. You’ll know exactly what’s included before we start.

Do you charge by the hour or by the project?

Mostly by the project. For smaller tasks or retainer clients, we can also work on a flexible monthly model.

Can I get a quick estimate before we dive deep?

Yes. Share a few details and we’ll send you a ballpark estimate within 24–48 hours—great for planning and comparing options.

How long does a typical project take?

• Small fixes or quick wins: 3–10 business days

• Site rebuilds or design upgrades: 4–10 weeks

• Complex setups or integrations: 10–16+ weeks

We give you a clear timeline with milestones upfront.

What if I need something urgently?

We often accommodate urgent needs with a fast-track approach. Let us know your timeline—we’ll see how we can support.

Do you offer retainer packages?

Yes. Perfect for brands that need continuous support, CRO experiments, or evolving features. Flexible terms, clear value.